Privacy Policy
Your privacy is important to us. This Privacy Policy explains how adOrbit collects, uses, protects, and shares your personal information when you use our services.
Last updated:
Information We Collect
Personal Information
We collect various types of information to provide and improve our services to you. When you create an account, use our services, or contact us, we may collect personal information that you voluntarily provide, including:
- •Full name and contact information (email address, phone number)
- •Company or organization name and position
- •Billing and payment information (processed securely through third-party processors)
- •Communication preferences and marketing consent
- •Account credentials and authentication information
Automatically Collected Information
When you access our website and services, we automatically collect certain technical information to ensure optimal performance and security:
- •IP address and general geographic location
- •Browser type, version, and operating system
- •Pages visited, time spent on pages, and navigation patterns
- •Referring website addresses and exit pages
- •Device identifiers and technical performance data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Our cookie usage includes:
- •Essential Cookies: Required for website functionality and security
- •Performance Cookies: Help us understand how visitors interact with our website
- •Functional Cookies: Remember your preferences and settings
- •Marketing Cookies: Used for targeted advertising (with your consent)
How We Use Your Information
We use the collected information for legitimate business purposes to provide, maintain, and improve our services. Your data enables us to deliver personalized experiences and ensure the security and integrity of our platform.
Service Delivery
- • Process transactions and provide requested services
- • Maintain and manage your user account
- • Provide customer support and respond to inquiries
- • Send service-related notifications and updates
Service Improvement
- • Analyze usage patterns and website performance
- • Develop new features and functionality
- • Conduct research and statistical analysis
- • Optimize user experience and interface design
Legal and Security
- • Comply with legal obligations and regulations
- • Protect against fraud, abuse, and security threats
- • Enforce our terms of service and policies
- • Resolve disputes and investigate issues
Marketing Communications
- • Send promotional content (with your consent)
- • Personalize marketing messages and offers
- • Conduct surveys and gather feedback
- • Analyze campaign effectiveness
Legal Basis for Processing
We process your personal data based on: (1) your consent, (2) performance of a contract, (3) compliance with legal obligations, (4) protection of vital interests, (5) performance of a task carried out in the public interest, or (6) our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in specific circumstances and with appropriate safeguards in place to protect your privacy.
Third-Party Service Providers
We work with trusted third-party vendors who provide services on our behalf. These partners are bound by strict confidentiality agreements and are only authorized to use your information for specified purposes:
- •Payment processors for secure transaction handling
- •Cloud hosting providers for data storage and processing
- •Email service providers for communication delivery
- •Analytics providers for website performance monitoring
- •Customer support tools for service enhancement
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or the public:
- •Compliance with legal processes and court orders
- •Protection against fraud and unauthorized use
- •Investigation of potential violations of our terms
- •Emergency situations involving safety concerns
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes through our standard communication channels.
Data Protection and Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are continuously updated to meet industry standards and regulatory requirements.
Technical Safeguards
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Encryption: All data transmission is secured with TLS/SSL encryption. Sensitive data is encrypted at rest using industry-standard algorithms.
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Access Controls: Multi-factor authentication and role-based access controls limit data access to authorized personnel only.
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Regular Audits: Security assessments and penetration testing are conducted regularly to identify and address vulnerabilities.
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Secure Infrastructure: Data is stored in secure, geographically distributed data centers with redundant backups.
Organizational Measures
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Employee Training: All staff receive regular privacy and security training to ensure responsible data handling practices.
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Data Minimization: We collect and retain only the data necessary for specified purposes and delete it when no longer needed.
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Incident Response: We maintain a comprehensive data breach response plan to quickly address and mitigate security incidents.
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Compliance Monitoring: Regular reviews ensure ongoing compliance with data protection regulations and internal policies.
Important Security Notice
While we implement robust security measures, no method of data transmission over the internet is 100% secure. We encourage you to use strong passwords, keep your account information confidential, and report any suspicious activity immediately.
Your Privacy Rights
You have important rights regarding your personal information. We are committed to helping you exercise these rights and providing transparency about how we process your data.
Right to Access
You have the right to request information about what personal data we have about you and how we process it.
- • Request a copy of your personal data
- • Receive information about processing purposes
- • Learn about data retention periods
Right to Rectification
You can request correction of inaccurate or incomplete personal data we hold about you.
- • Update contact information
- • Correct factual inaccuracies
- • Complete missing information
Right to Erasure
You can request deletion of your personal data in certain circumstances.
- • When data is no longer necessary
- • When you withdraw consent
- • When data was unlawfully processed
Right to Portability
You can request transfer of your personal data to another service provider.
- • Receive data in structured format
- • Transfer data to another controller
- • Direct data transfer where technically feasible
Right to Object
You can object to processing of your personal data for certain purposes.
- • Object to direct marketing
- • Object to legitimate interest processing
- • Withdraw consent at any time
Right to Restriction
You can request limitation of processing in specific circumstances.
- • During dispute resolution
- • When processing is unlawful
- • For data accuracy verification
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within one month and may require verification of your identity before processing your request.
Cookies and Tracking
Cookies and similar technologies help us provide a better user experience by remembering your preferences and understanding how you interact with our website. This section explains what cookies we use and how you can manage them.
Types of Cookies We Use
Essential Cookies
Always ActiveThese cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you.
Purpose: Authentication, session management, security, basic functionality
Duration: Session cookies (deleted when browser closes) or persistent cookies (up to 1 year)
Performance Cookies
OptionalThese cookies allow us to recognize and count the number of visitors and see how visitors move around our website.
Purpose: Website analytics, performance monitoring, usage statistics
Duration: Persistent cookies (up to 2 years)
Functional Cookies
OptionalThese cookies enable the website to provide enhanced functionality and personalization.
Purpose: Remembering preferences, language settings, user interface customizations
Duration: Persistent cookies (up to 1 year)
Marketing Cookies
OptionalThese cookies may be set through our site by our advertising partners to build a profile of your interests.
Purpose: Targeted advertising, remarketing, campaign effectiveness measurement
Duration: Persistent cookies (up to 2 years)
Managing Your Cookie Preferences
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience on our website.
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically find these options in the "Settings" or "Preferences" menu under "Privacy" or "Security".
- • Google Chrome: Settings > Privacy and Security > Cookies and other site data
- • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- • Safari: Preferences > Privacy > Cookies and website data
- • Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions
Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can change these preferences at any time by clicking the "Cookie Settings" link in our website footer.
Opt-Out Tools
For marketing and advertising cookies, you can opt out through industry opt-out tools:
- • Your Online Choices (for EU residents)
- • Network Advertising Initiative Opt-Out
- • Digital Advertising Alliance
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use Google Analytics for website analytics and may use social media buttons and/or plugins on this site that connect you to social networks like Facebook, Twitter, and LinkedIn. These services may use their own cookies when you interact with their features.
International Data Transfers
As a global service provider, we may transfer your personal data across international borders to provide our services effectively. We are committed to ensuring that such transfers comply with applicable data protection laws and your personal data remains protected.
Transfer Scenarios
Cloud Storage
We use cloud service providers that may store and process data in multiple countries to ensure reliability and performance.
Customer Support
Our support team operates globally to provide 24/7 assistance, requiring data access across different time zones.
Business Operations
Corporate functions like accounting, legal compliance, and business development may involve data transfers between our global offices.
Third-Party Services
Selected service providers and partners may access data from their international locations to deliver specialized services.
Legal Safeguards
Adequacy Decisions
We prioritize transferring data to countries that the European Commission has deemed to provide adequate protection for personal data.
Standard Contractual Clauses
We use European Commission-approved Standard Contractual Clauses to ensure appropriate safeguards for international transfers.
Certification and Codes
We participate in certification schemes and adhere to approved codes of conduct that provide adequate data protection guarantees.
Binding Corporate Rules
Our internal policies ensure consistent data protection standards across all our global operations and subsidiaries.
Your Rights Regarding Transfers
You have the right to obtain information about international transfers of your personal data. This includes details about:
- • The specific safeguards applied to protect your data during transfers
- • The countries where your data may be processed
- • The appropriate level of protection in those countries
- • How to obtain a copy of the relevant safeguards
For more information about international transfers or to exercise your rights, please contact our Data Protection Officer using the contact details provided below.
Contact Information
If you have any questions about this Privacy Policy, need to exercise your privacy rights, or want to report a privacy concern, please contact us using the information below. We are committed to addressing your privacy concerns promptly and transparently.
Company Information
adOrbit
J.P. Laurel Ave, Bajada
Davao City, Philippines
Mon-Fri: 9:00-18:00
Sat: 9:00-13:00
We typically respond within 24 hours
Privacy Requests
For privacy-related inquiries, data access requests, or to report privacy concerns, please use the contact details above. When contacting us about privacy matters, please:
- • Include "Privacy Request" in the subject line
- • Provide clear details about your request
- • Include relevant account information for verification
- • Specify your preferred response method
Regulatory Information
Data Protection Officer
For complex privacy matters or to escalate concerns, you may contact our Data Protection Officer directly.
Email: [email protected]
Supervisory Authority
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your privacy rights have been violated.
For EU residents, you can find your local authority at: edpb.europa.eu
Quick Links
Updates and Revisions
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to keeping you informed about any material changes to how we handle your personal information.
Notification of Changes
- • Material Changes: We will notify you via email or prominent website notice at least 30 days before implementing material changes
- • Website Posting: The updated policy will be posted on this page with the new "Last Updated" date
- • Version History: Previous versions of this policy are available upon request
- • Effective Date: Changes become effective on the date specified in the updated policy
We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About Our Privacy Practices?
We're here to help. If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to our team.